Privacy policy.

This privacy policy (the Policy) describes how Auriche Haircare Pty Ltd ACN 667 122 803 and its parent, subsidiaries and affiliate entities worldwide (individually and collectively referred to herein as Auriche, "we", "us" or “our”) collects, uses, and shares information about you when you visit or use auriche.com (the Site).

The personal information we collect is controlled by Auriche. For the purposes of applicable data protection laws, Auriche is a data controller of your personal information.

We may change our Policy from time to time. We encourage you to review the Policy whenever you access the Site to stay informed about our information practices and the choices available to you.

Information We Collect

We collect information about you in the following ways:

  • Information you provide to us: We may collect information that you provide to us directly, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, phone number, and any other personal or contact information that you choose to provide.

  • Information we collect automatically: We may automatically collect information about you and your device when you access the Site. This may include your IP address, browser type and version, device type and identifier, operating system, and information about your browsing activity on the Site.

  • Information from third parties: We may receive information about you from third parties, such as social media platforms or other websites that you have visited.

How We Use Your Information

We may use the information we collect about you for a variety of purposes, including:

  • to provide, maintain, and improve the Site and our services;

  • to personalize your experience on the Site;

  • to communicate with you about your account, the Site, and our services;

  • to respond to your inquiries and fulfil your requests;

  • to comply with legal obligations and protect the rights and safety of our users and the public; and

  • for other purposes that we may disclose to you at the time we collect your information or with your consent.

Using your personal information in this way is necessary for us to perform our contractual obligations to you. It is also in our legitimate interests to provide you with the best possible customer experience.

How We Share Your Information

We may share your information in the following ways:

  • With third-party service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, marketing, and payment processing. These service providers are contractually obligated to use your information only for the purpose of providing the services we have retained them to perform.

  • With law enforcement or in response to legal process: We may disclose your information to law enforcement or in response to legal process if we are required to do so by law or if we believe it is necessary to protect the rights, property, or safety of our users, the Site, or the public.

  • With other users: Depending on the services you use on the Site, we may share certain information about you with other users. For example, if you post a review or participate in a forum, your name and the content of your post may be visible to other users.

  • With your consent: We may share your information with third parties when you have provided your consent to do so.

Your Choices and Rights

You have the following choices and rights with respect to your information:

  • Opting out of marketing communications: You can unsubscribe from marketing communications by following the unsubscribe instructions in the communications you receive or by contacting us. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications.

  • Accessing and correcting your information: You can access and update certain information that you have provided to us by logging into your account or by contacting us.

  • Deactivating your account.